Frequently Asked Questions

YUME is a revolutionary hybrid music technology platform built on a self-sustaining ecosystem that rewards both musicians and listeners for their participation.

  • For the Listener & Community: At YUME, we’ve created a true win-win ecosystem for listeners and artists alike. We empower the community to be the engine of music discovery.
    • Cash Rewards for Listening: Listeners earn valuable Streaming Points simply by consuming music and video content. These points are convertible into cash earnings once they upgrade to a Premium Membership.
    • Affiliate Income: Premium Members can also earn substantial extra income and commissions by promoting artists and sharing their unique affiliate links, actively growing the YUME community.
  • For the Musician: At YUME, artists come first. We offer a total game-changer for creators ready to level up by providing a complete, transparent solution designed to maximize your potential while preserving your ownership.
    Core Benefits & Financial Control
    • Free Global Distribution: We publish and distribute your music to major streaming platforms and the YUME app, completely free—no upfront fees or hidden charges
    • 100% Ownership: You retain 100% creative control and full legal ownership of your compositions and master recordings.
    • Keep Your Publishing: You keep 100% of your publishing royalties. We collect and administer these royalties on your behalf, ensuring you receive the full writer's share.
    • New Revenue Channels: Tap directly into future-facing income via NFTs, live events, and merchandise (merch).
    • Business Handled: We handle all the complex administrative and business processes, allowing you to focus entirely on creating music that moves people.

Connecting with YUME and beginning the publishing process is simple. We have integrated these steps into a streamlined artist experience:

  1. Submit Your Interest:
    • Start by visiting our dedicated Publishing Page: https://www.yume.global/publishing.php
    • Fill out the required form to officially express your interest in partnering with us for publishing.
  2. Song Screening & Review:
    • A YUME representative will contact you to initiate a professional screening and review of your submitted songs.
  3. Agreement & Requirements:
    • If your songs successfully pass the screening, we will proceed to the signing of the publishing agreement and collect all necessary legal and creative assets.
  4. Global Distribution & YUME Launch:
    • Once all requirements are fulfilled, YUME will promptly publish your songs on major streaming platforms around the world.
    • Crucially, your music will also be featured on the YUME mobile app, where our dedicated community of rewarded listeners will immediately begin streaming and discovering your tracks.

Absolutely not.

YUME prides itself on being a global platform dedicated to discovering exceptional talent worldwide. We welcome submissions in any language, provided the song demonstrates excellent quality and compelling musicality. Our focus is on the music's merit, not its linguistic origin.

We welcome submissions across all musical genres.

Our primary requirement is that the music meets high standards for production and recording quality. We seek radio-ready songs, meaning they are professionally mixed, mastered, and possess the overall quality necessary for successful commercial broadcast and streaming.

While there is no fixed formula for the precise dollar amount earned per stream (as streaming rates fluctuate based on platform, subscription type, and territory), we maintain a highly competitive and transparent royalty structure for all collected income.

YUME's Royalty - Artists Win!

At YUME, we're all about putting artists first. Here's the deal: you keep 100% of your streaming royalties, and we generate revenue through platform services and support. That means more money in your pocket, and we're here to back you up.

YUME is committed to maximum transparency and prompt payment. We process and disburse royalties quarterly to ensure the most accurate reporting from all global streaming and distribution partners.

Payment Schedule

Royalties are reported and paid out approximately 90 days after the end of each calendar quarter. This window allows us to receive, audit, and process all reports from platforms like Spotify, Apple Music, and our global partners.

How You Get Paid

You will receive your share of royalties via PayPal.
  • Payment Requirement: Artists are required to provide a valid PayPal account during the onboarding process to ensure secure and efficient international payment transfers.
  • Minimum Payout Threshold: We require a minimum earned balance of US$20 before a transfer is automatically initiated. Any amounts below this threshold will roll over into the next quarter until the minimum is met.

You can be fully assured that, as the Artist/Band, you will retain 100% full ownership of the musical composition and master recordings.

YUME is not taking ownership of your intellectual property. Instead, we are entering into an exclusive administration agreement for a 5-year term.

During this term:

  • You Retain Ownership: Your name remains on the copyright.
  • YUME Administers: YUME acts as your global administrator, handling all the complex administrative work, royalty collection, licensing paperwork, and distribution required to commercialize your music worldwide.

Essentially, YUME handles the business so you can focus 100% on creating and performing music!

You are not required to produce a certain number of songs per year once you are signed to YUME's record label and publishing administration. We believe in creative freedom and quality over enforced quantity.

Initial Requirement

  • The minimum song requirement to be initially signed with YUME is one (1) song. The track must pass the screening process.

Ongoing Commitment

  • Any new songs you create and release during the non-exclusive 5-year term agreement will also be administered by YUME and benefit from our global distribution and marketing support.

You do not need to take down any of your songs currently uploaded to Spotify, YouTube, or other streaming platforms.

When you sign with YUME, we implement a strategic approach to maximize the commercial life of your existing catalog:

  • Relaunch Strategy: YUME can execute a strategic re-launch of your previously released songs. This allows us to leverage our distribution power, marketing resources, and listener ecosystem to treat the music as a high-priority, fresh release.
  • Special Collections/Re-Titling: We may create a special "collection" or re-title tracks to signify a "new" release under the YUME administration.

    Example: A song can be re-titled to "I Love You Song (YUME Edition)" or included in a new EP compilation, giving it a fresh discovery point without losing its streaming history.

This method ensures your existing presence remains active while allowing YUME to administer the rights and implement a new, effective distribution plan.

YUME operates on a versatile model, offering two ways to participate in the music ecosystem: the FREE (Freemium) standard listener experience and an enhanced PAID subscription designed for maximum rewards and benefits.

The Freemium Listener

The standard YUME membership is completely free and is the starting point for all music discoveries:

  • Stream & Discover: Enjoy thousands of songs and actively help launch new careers.
  • Stream and Earn: Earn streaming points simply by listening. These points are convertible to cash when you upgrade to a paid subscription plan
  • Points Reset: Important: All accumulated streaming points will be reset to zero (0) every 28 days if the Freemium listener does not upgrade to a paid subscription plan.

The Paid Subscription Plans

For listeners looking to maximize their rewards and unlock enhanced features, YUME offers four (4) Subscription Plans. Subscribers receive full access to their accumulated streaming points and gain the ability to earn substantial rewards and commissions.

  • Student Plan (For users under 24) – US$45

    Designed for our younger community, the Student membership offers an accessible entry point to start earning while you stream. Enjoy the benefits of YUME at a budget-friendly one-time subscription fee of US$45, allowing you to turn your music enjoyment into a little extra income while you focus on your studies. Additionally, you earn a FastStart Bonus of US$15 when any of your direct recruits are upgraded to a paid subscription plan.

    An annual platform fee of US$12.99 is payable at the end of the 52 weeks.

    To upgrade to the Premium Plan, you only need to pay the difference in price between your current subscription fee and the Premium subscription fee. This immediately unlocks all Premium features, including the exclusive Affiliate Program.

  • Basic Plan (For users aged 25 to 59) – US$60

    The Basic membership caters to our broad user base between the student and senior categories. It provides a solid foundation for earning through streaming, offering a balance between subscription cost and earning potential for a one-time fee of US$60. This is a great option for anyone looking to supplement their income by simply enjoying their favourite music. Additionally, you earn a FastStart Bonus of US$15 when any of your direct recruits are upgraded to a paid membership.

    An annual platform fee of US$12.99 is payable at the end of the 52 weeks.

    To upgrade to the Premium Plan, you only need to pay the difference in price between your current subscription fee and the Premium subscription fee. This immediately unlocks all Premium features, including the exclusive Affiliate Program.

  • Senior Plan (For users aged 60 and above) – US$45

    We value our senior community! The Senior membership offers a comfortable and easy way to engage with YUME and earn. With a one-time subscription fee tailored for retirees at just US$45, it allows you to enjoy your favourite tunes and generate income in your leisure time. Additionally, you earn a FastStart Bonus of US$15 when any of your direct recruits are upgraded to a paid membership.

    An annual platform fee of US$12.99 is payable at the end of the 52 weeks.

    To upgrade to the Premium Plan, you only need to pay the difference in price between your current subscription fee and the Premium subscription fee. This immediately unlocks all Premium features, including the exclusive Affiliate Program.

  • Premium Plan: Unlock Your Affiliate Program Entitlement - US$150

    For those looking to maximize their earning potential with YUME, the Premium Plan is the ideal choice. In addition to enhanced streaming rewards, Premium members gain exclusive access to our Affiliate Program for a one-time subscription fee of US$150 and a periodic (every 28 days) platform fee of US$9.99. Premium members also earn a FastStart Bonus of US$15 for every direct recruit who upgrades to a paid membership. This allows you to significantly boost your income by sharing YUME with your friends and family and building your network of earners. If you're passionate about YUME and want to take your earnings to the next level, Premium is for you.

General Premium Plan Benefits Include:

  • Cash Redemption Unlocked: All accumulated points are immediately convertible and redeemable for cash every quarter.
  • Point Retention: Premium members retain their accumulated points beyond the 28 days (no reset).
  • Accelerated Points Rewards: Unlock a higher rate of streaming points accumulation
  • Commission Earnings: As a Premium plan subscriber, you'll earn commissions when someone joins YUME with a paid subscription through your affiliate link. But that's not all - you'll also earn commissions when those people refer others who join with a paid subscription. It's like building a network of music lovers and getting rewarded for it! (Affiliate/Referral Program).

YUME offers a wide array of payment options designed for your convenience and accessibility, wherever you are in the world.

  1. Credit/Debit Card

    We accept all major credit and debit cards globally:

    Visa, Mastercard, American Express, Discovery, and UnionPay.

  2. Digital Wallets:

    Choose from various popular regional digital wallets for quick and localized transactions:

    Examples: GCash (Philippines), DANA (Indonesia), and Touch 'n Go (Malaysia).

    Please check the payment page for the full list of supported wallets in your country

  3. Cryptocurrency

    We accept major stablecoins via a secure crypto payment gateway:

    • Supported Currencies: USDT (TRC-20) and BUSD (BEP20).

    Important Process:

    • You must send the exact cryptocurrency amount displayed on the payment page within the stipulated time to avoid timeouts or delays.
    • As with any blockchain transaction, we require network confirmations. This process is outside of our control and may take anywhere from 10 to 30 minutes, depending on network traffic.

    Account Activation: Your account activation is pending until the payment is fully confirmed on the blockchain and you receive the Welcome Email with your login details.

  4. E-Code (Instant Activation)

    For users with limited access or knowledge of cryptocurrency, we created the convenient E-Code option.

    What is an E-Code? It functions like a prepaid gift card or voucher.

    Benefit: When you input a valid E-Code during checkout, your registration is completed instantaneously, and you will receive your Welcome Email and login credentials without any confirmation delay

When someone purchases a subscription using a Credit/Debit Card, a temporary "HOLD" period is applied to the account to ensure transaction stability and compliance before commission payouts are initiated.

  • Hold Period Duration: The subscription will be placed on "HOLD" for a period of two weeks.
  • Commissions During Hold:
    • No commission will be paid to the sponsor associated with the subscription during these two weeks.
    • All commissions earned by the subscribers during this time will be held in escrow within the Escrow Wallet.
  • Release of Funds: The "HOLD" status automatically expires on the third Sunday following the payment date.
    • Commissions are then fully tabulated for the subscription.
    • All escrowed earnings are simultaneously released to the subscriber’s e-wallet.

With a Premium subscription, you are entitled to seven (7) distinct income streams derived from the growth and activity of your referral network

  1. FastStart Bonus

    You earn a FastStart Bonus of US$15 when any of your directly recruited Freemium listeners upgrade to a paid Premium subscription plan. This bonus is designed to reward immediate conversion efforts and is a great way to boost your earnings and share your love for music.

  2. Direct Referral Commission

    You are eligible to earn a Direct Referral Commission of up to US$15.00 for every individual you successfully refer who upgrades to a Premium subscription. Your commission amount is dependent on your current qualified Rank within the YUME system.

    Rank Bronze Silver Gold Ruby Diamond Platinum
    Direct Referral Commission US$2 US$4 US$6 US$8 US$11 US$15
  3. Differential Referral Commission

    The Differential Referral Commission allows you to earn money based on the difference between your Direct Referral Commission entitlement and that of your direct recruits.

    Example:

    If your Direct Referral Commission entitlement is US$15 and your direct recruit's entitlement is US$11, you will earn a Differential Referral Commission of US$4 on any recruitment made by their team member.

  4. Leadership Bonus

    Upon achieving the rank of Platinum, you unlock the opportunity to earn up to 6% Leadership Bonus.

    • Calculation: This bonus is calculated from the Differential Referral Commissions earned by your directly recruited Platinum subscribers. It's like getting a share of the success of your top-performing team members!
    • Depth: This benefit extends up to three (3) direct enrolment level deep.
    • No Compression: Importantly, no compression mechanism applies to this bonus.
    Rank Leadership Bonus
    1st level Platinum 2%
    2nd level Platinum 2%
    3rd level Platinum 2%
  5. Binary Commission

    The Binary Commission rewards team balancing and volume.

    • Qualification: To unlock the Binary Commissions, you must personally enroll at least two (2) Premium subscribers (one on your left team and one on your right). It's like building a balanced team and getting rewarded for it!
    • Team Contribution: Earnings are based on the Commission Value (CV) generated by your left and right teams. Subscribers placed in your binary structure by your sponsor also contribute to your team's CV (spillover).
    • Cycle Payout: A "cycle" is completed for every 1 CV matched on both your left and right teams, earning you US$10.00 per cycle.
    • Maximum: The maximum number of cycles you can earn per week is determined by your current Rank.
    Rank Bronze Silver Gold Ruby Diamond Platinum
    Weekly Max Cycles 20 50 90 140 200 300
    Weekly Max Binary Commission US$200 US$500 US$900 US$1,400 US$2,000 US$3,000

    Important: Any excess cycles or Commission Value (CV) remaining in either your left or right team after the weekly tabulation will be reset to zero

  6. Matching Bonus

    The Matching Bonus allows you to earn a commission based on the Binary Commissions of your network.

    • Direct Referrals: Earn a 20% Matching Commission on the Binary Commissions earned by your direct referrals.
    • Deep Matching: You receive a smaller Matching Commission percentage on the Binary Commissions earned by the teams of your direct recruits, extending five (5) enrollment levels deep, regardless of their placement in your binary structure.
    Level/Rank Silver Gold Ruby Diamond Platinum
    1 20% 20% 20% 20% 20%
    2   10% 10% 10% 10%
    3     5% 5% 5%
    4       3% 3%
    5         2%
  7. Residual Income

    Residual Income recognizes the long-term dedication to team building.

    • Qualification: Upon achieving the minimum rank of Ruby, you unlock the potential to earn a monthly Residual Bonus.
    • Methodology: YUME uses a straightforward methodology based on the cumulative number of Active subscribers within your personally sponsored team to determine your qualification for this bonus.
    Rank Residual Bonus Qualification
    Ruby US$500 1000* Active members
    Diamond US$1,250 2500* Active members
    Platinum US$2,500 - US$100,000 5000* Active members

    Important: The maximum number of Active subscribers from any single personally sponsored team that contributes towards your Leadership Bonus qualification is determined by your current Rank

    Rank Active members' contribution/single direct team
    Ruby 200
    Diamond 500
    Platinum 1,000

Streaming Points are the core of the YUME reward ecosystem. They accumulate every time you stream music on the platform and are designed to be converted into cash earnings for Premium subscribers.

Earning Streaming Points

You earn Streaming Points daily every time you actively stream content on the YUME platform. The rate at which you earn points is determined by two main variables:

  1. Membership Status (Rank): As a Premium Subscriber, you earn a higher rate of Streaming Points per stream compared to Freemium listeners. Your specific Premium rank will determine the maximum number of points you can earn per song.
  2. Streaming Activity: The total points you can earn in a day depend directly on the time you spend actively streaming music and videos.

Converting Streaming Points to Cash (The Calculation)

The cash value of your Streaming Points is dynamic, transparent, and directly tied to the platform's performance.

The Company allocates 25% of its overall quarterly net income to a central pool, which is shared by all Streaming Points earned during that period.

Streaming Point Value = Total Quarterly Net Revenue
    Total Quarterly Streaming Point Value

Payout and Timeline

Your Streaming Income (the cash value of your converted points) is tabulated at the end of each quarter and paid out to your e-wallet within 7 days thereafter.

Creating an e-Code is a simple process used to generate a secure, prepaid voucher for subscription fees payment.

  • Fixed Value: The value of each e-Code is a fixed $45, $60, or $150
  • Funding Source: You can fund the creation of an e-Code using the available balances from either your E-wallet or your Cash Wallet.

The Cash Wallet is a required internal balance used primarily for purchasing services within the YUME platform, specifically when you need to create an e-Code or upgrade your membership type.

The minimum top-up value is US$50. Currently, you can top up through credit cards, wallets, and cryptocurrency. For a credit card top-up, the maximum amount is US$150. For cryptocurrency, you can only top up with USDT (TRC-20) and tabulate based on the company’s “buy” rate.

Earnings can be withdrawn at any time and multiple times per day, with a processing time of 24 hours. The minimum withdrawal amount is $100, and all payouts are through online banking or cryptocurrency. For cryptocurrency, we payout in USDT (TRC-20) and BUSD(BEP20), based on the company's "Sell" rate.

An administrative fee of 3% with a minimum of $1 and a 1.5 USDT/BUSD network fee (for cryptocurrency) will be charged per withdrawal. Payments are made directly to your bank account or USDT (TRC-20) or BUSD (BEP20) wallet, so it is important to have an updated and accurate bank account and crypto wallet address in the back office to avoid any loss.

You have stopped earning commission and streaming income because your account has become Inactive.

To continue receiving all earnings (both commissions and streaming income), you must maintain an "Active" status by paying the periodic platform fee.

How to Maintain "Active" Status

  • Periodic Fee: Pay the platform fee of $9.99 USD periodically (every 28 days).
  • Annual Discount: If you opt to pay for the platform fee yearly, you will enjoy a substantial 30% discount on the total cost.

Ensuring your account remains Active guarantees your continued eligibility for all seven income streams and the conversion of your streaming points to cash.

To retrieve a forgotten password, follow these simple steps:

  1. Navigate to the login page of the YUME platform.
  2. Click on the "Forgot Password" tab or link.

    A new, randomly generated password will be sent automatically to the email address you used during registration.

Security Note

For your security, and due to the encryption of user data, support staff are unable to assist with manual password retrieval or modification. Please rely on the automated system for password resets

Yes, you can edit your profile information at any time within your back office.

Important Security Notice

While we encourage you to maintain up-to-date information, please be aware that the security and integrity of your back office are ultimately your responsibility.

  • The Administrator will not be responsible if your account is compromised due to user negligence (e.g., sharing passwords, weak passwords).
  • Any subsequent financial loss resulting from compromised security will be self-borne by the user.

We urge you to use strong, unique passwords and maintain the highest level of security for your account credentials.

The YUME company is strategically located in:

  • Corporate Headquarters: Las Vegas, Nevada, USA

For all inquiries, assistance, or support issues, please contact our dedicated team:

The YUME system and platform operations are standardized using Pacific Standard Time (PST)